Yes, we offer flexible support retainers and ad-hoc enhancement blocks. The same experts who built your Salesforce org will remain your direct support line, ensuring continuity and expert assistance whenever needed.

To get started with Blackmore, book a 30-minute discovery call to share your goals. We will then map out a fit-for-purpose roadmap and often deliver a draft Statement of Work (SOW) within 24 hours.

Absolutely. Our team has extensive experience in migrating millions of records and integrating Salesforce with various systems, including ERPs, accounting platforms, e-commerce, and custom applications using middleware and native APIs.

Our “zero-quota culture” means that we don’t carry sales quotas, so every recommendation we make is tied to customer value and Annual Contract Value (ACV), not upsell pressure. This translates to right-sized scopes and higher client satisfaction.

Our consultants collectively hold over 10 Salesforce certifications, including Administrator, Advanced Admin, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Developer I & II, and Business Analyst.

We’re intentionally lean, and that’s our superpower. Owner-level experts join every call, scopes stay tight, and we issue lightning-fast Statements of Work (SOWs). No quota pressure, no hand-offs - just focused, business-first delivery from discovery through deployment.

Because decision-makers run the calls, we deliver a clear-numbered SOW - often by the next business day - so Account Executives and stakeholders can move fast.

Yes. Our Sales Cloud / Service Cloud Quick Start comes in two tiers: Basic per cloud (essential configuration & training) Enhanced (adds data migration, Products & Price Books, Quotes, and hands-on training)

Sales Cloud (pipeline, quoting, forecasting) Service Cloud (cases, knowledge, omni-channel) Field Service (work orders, mobile, dispatcher console) Experience Cloud (partner & customer portals) Marketing Cloud Account Engagement (Pardot) Custom development, API & middleware integrations (e.g., Sage Intacct, QuickBooks, Jira, Shopify, etc.) Other Software (Accounting Seed, Conga, Avalara, etc.)

We serve SMB, Growth, and Mid-Market firms - especially those that value speed, owner access, and a pragmatic “plain-English” approach over big-firm bureaucracy.

Blackmore is a certified Salesforce consulting partner that designs, builds, and supports solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and integrations - helping companies unlock fast ROI while scaling for future growth.

We’ve implemented Salesforce for construction, manufacturing, healthcare, consumer goods, tech, ecommerce, professional services, and more leveraging real-world P&L experience to speak your language.

We’re a remote-first consultancy headquartered in Bozeman, Montana, but travel for critical workshops, go-lives, and disoveries in-person does accelerate success.

Scope is locked in writing, owner-level consultants and PMs manage hours, and we practice transparent weekly burn-down reporting so there are no surprises.

Most Quick Starts close in 1 week. Full-scope digital transformations average 3-6 months, depending on data complexity and custom integration needs.