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PRODUCTS & SERVICES

At Blackmore, we specialize in customizing and implementing an array of Salesforce solutions to streamline sales, service, and marketing processes for businesses of all sizes. Our expertise in Salesforce technology helps clients achieve improved customer engagement, operational efficiency, and growth.

SALES CLOUD

We customize the platform to meet the unique sales processes and challenges of each business. Our approach involves strategic planning, system integration, data migration, and comprehensive training, ensuring that organizations fully leverage Sales Cloud's capabilities to enhance sales efficiency, visibility, and performance.

EXPERIENCE CLOUD

We create customized digital experiences for clients' customers, partners, and employees. Our focus is on designing engaging portals, websites, and applications, integrating them seamlessly with Salesforce data and processes while providing training and support to ensure a smooth launch and ongoing engagement.

CUSTOM DEVELOPMENT

We offer comprehensive customization and development services to adapt Salesforce to unique business requirements. Our experienced developers leverage the full capabilities of the Salesforce platform to build custom apps, workflows, and integrations that streamline processes and enhance productivity.

FRACTIONAL ADMIN

Flexible and scalable access to certified Salesforce administrators on an as-needed basis. Whether it's ongoing system maintenance, user support, or responding to evolving business needs, our Fractional Admins ensure that clients have the right level of Salesforce expertise without the commitment of a full-time hire.

SERVICE CLOUD

We tailor the platform to optimize customer service operations and enhance the customer experience. Our process includes configuring case management, setting up service consoles, integrating communication channels, and training service teams, ensuring businesses deliver exceptional support and drive customer satisfaction.

MARKETING CLOUD SUITE

We assist clients in crafting personalized marketing automation strategies that enhance lead generation, customer engagement, and ROI. This includes setting up email campaigns, customer journey mapping, and integrating marketing operations with sales to ensure a cohesive and effective approach to engagement

INTEGRATIONS

Our integration solutions enable seamless connectivity between Salesforce and other essential business systems, such as ERPs, marketing automation, and customer service platforms. By integrating disparate systems, we help clients achieve a unified view of their data and streamline operations across their organization.

CONSULTING & ADVISORY

Strategic guidance and advisory services to help clients align their Salesforce implementation with their business goals and objectives. From roadmap planning to solution architecture, we provide expert advice and best practices to ensure that our clients achieve long-term success with Salesforce.

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