PROJECTS
At Blackmore, we have successfully managed a diverse array of projects utilizing multiple Salesforce products and partner products. From a complete quote-to-cash system build-out to ERP integrations, our projects demonstrate a deep understanding of various industries and the Salesforce product ecosystem.
PRODUCTS UTILIZED
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Sales Cloud
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Service Cloud
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Custom Development
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Conga Composer / Sign
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Avalara
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Fishbowl
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Quickbooks
01
MANUFACTURING
We recently facilitated a comprehensive integration project for a prominent Manufacturing company, linking their existing ERP system with Salesforce Sales Cloud and Service Cloud. This integration allowed for seamless synchronization of data across sales, customer service, and manufacturing operations, enhancing visibility and operational efficiency. We also undertook custom development to tailor functionalities specific to the manufacturer's unique processes, including custom Apex and reporting features. The project significantly improved data accuracy, process automation, and enabled real-time decision-making capabilities across departments. As a result, the company now enjoys a unified platform that supports more streamlined operations and provides a 360-degree view of the customer lifecycle.
02
CONSUMER GOODS / E-COMMERCE
This project focused on seamlessly importing customer and order data from multiple Shopify stores into Salesforce for more robust reporting and analytics. This integration also provided the foundation for Salesforce Marketing Cloud, allowing for highly targeted and effective marketing campaigns based on customer behaviors and sales trends. The result was a significant improvement in customer engagement and campaign ROI. Through this project, the company not only streamlined its operations but also gained deeper insights into customer preferences and order patterns, driving better business decisions.
PRODUCTS UTILIZED
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Sales Cloud
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Marketing Cloud
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Custom Development
PRODUCTS UTILIZED
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Sales Cloud
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Custom Development
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Accounting Seed
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Avalara
03
TECHNOLOGY
For a leading technology company, we implemented a comprehensive quote-to-cash system utilizing Salesforce Sales Cloud, Accounting Seed, and Avalara. This integration provided a seamless flow from quoting and sales order management to invoicing and revenue recognition, all within a single unified platform. By automating critical financial processes and ensuring compliance with tax regulations through Avalara, we significantly increased operational efficiency and accuracy. The new system not only streamlined the sales and accounting processes but also enhanced visibility across financial operations, enabling better strategic decision-making and improved financial health for the company. This project exemplifies our expertise in creating holistic systems that align complex sales and financial workflows with overall business objectives.
04
HEALTHCARE
For a dynamic medical device company, we developed an integrated solution combining Salesforce Sales Cloud, Salesforce Maps, Experience Cloud, and Conga. This multifaceted implementation enhanced their sales strategy by utilizing Salesforce Maps for territory management and optimized route planning, while Sales Cloud streamlined lead and opportunity management. Experience Cloud was deployed to create an engaging platform for interaction with patients, improving communication and collaboration. Additionally, Conga was integrated to automate and manage complex document processes, including contracts and sales quotes, ensuring accuracy and compliance. This robust system significantly improved the efficiency of sales operations, customer engagement, and compliance management, providing the company with a competitive edge in the fast-paced medical device market.
PRODUCTS UTILIZED
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Sales Cloud
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Account Engagement
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Salesforce Maps
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Experience Cloud
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Conga Composer / Sign
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Custom Development