FIELD SERVICE
Connect the Field to the Back Office
Deliver seamless field operations with intelligent scheduling, dispatch, and mobile-first execution powered by Salesforce Field Service.
Deliver Precision in Every Service Call
Schedule. Dispatch. Complete.
Field Service unites your dispatchers, technicians, and back-office staff in one platform. We configure territory management, work orders, and inventory tracking so field operations run efficiently and transparently.
Through the mobile app, technicians gain access to everything they need - schedules, parts, instructions, and updates - reducing rework and downtime. The result is faster response times, higher customer satisfaction, and full visibility from dispatch to invoice.
Our Services
Explore Blackmore's comprehensive range of professional Salesforce consulting services designed to drive growth, increase efficiency, and maximize optimization for our clients.
Product Implementation
We expand capabilities with automation, mobile customizations, skill-based routing, and advanced scheduling logic.
System Architecture
We design field operations architecture with strong data models, sharing controls, and workflows that support scale and compliance.
Data Migration
We migrate assets, inventory, service history, and customer details into Salesforce with clean relationships and structure.
Managed Services
We support ongoing scheduling changes, workflow updates, mobile optimization, and new features as your field operations grow.
Implementation Repair
We fix broken or incomplete setups, stabilize scheduling, rebuild inventory processes, and correct data structures for field readiness.
Appointment Dispatch & Scheduling
We configure intelligent scheduling and dispatcher consoles to assign the right tech to the right job at the right time.
Inventory Management
We implement centralized and truck-level inventory tracking with real-time visibility into usage, replenishment, and costing.
Implementation Repair
We fix broken or incomplete setups, stabilize scheduling, rebuild inventory processes, and correct data structures for field readiness.
Field Service Mobile App
We customize and optimize the mobile app so technicians have clear workflows, connected data, and everything needed to complete jobs efficiently.
Certified Experts. Proven Delivery.
CONTACT US
How can we help your business grow?
At Blackmore, we take pride in delivering Salesforce solutions tailored to the unique needs of every industry we serve. With deep expertise across Sales, Service, Field Operations, and complex integrations, our team brings years of hands-on experience that consistently earns the trust - and satisfaction - of our clients.
No matter your industry or business model, we’re ready to architect the right solution to help you streamline operations, improve visibility, and scale with confidence. Let’s build what your organization needs to thrive.
What Our Clients Say
"Working with Blackmore was outstanding. Their team managed a complex project with precision, clear communication, and genuine professionalism - consistently going above and beyond. It’s clear they truly know their craft."
— CONSTRUCTION CLIENT