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Customer Stories
How a Microbial Research Company Unified Sales, Marketing, and Production Forecasting With Salesforce
A rapidly expanding microbial research company needed a centralized way to manage customer data, automate lead follow-up, and gain better visibility into future production needs. With disconnected systems and no structured sales process, the organization lacked the insights required to scale both commercially and operationally. Blackmore implemented a fully connected Salesforce ecosystem that transformed how they sell, market, and plan microbial strain manufacturing. Research
Blackmore
Dec 1, 20252 min read
How an HVAC Company Transformed Operations With a Fully Connected Salesforce & Field Service Platform
This rapidly growing HVAC company was struggling to scale with spreadsheets, manual scheduling, and disconnected processes. With no unified system for sales, service, field operations, or inventory, teams were constantly battling inefficiencies. Blackmore delivered a complete operational overhaul - modernizing how the company sells, schedules, services, and manages financials using Salesforce, Field Service, and Sage Intacct Construction. Construction Industry: HVAC / Field S
Blackmore
Nov 1, 20252 min read
How a High-Tech Sales Organization Unified Sales, Service, and Finance to Accelerate Growth
This fast-growing technology company needed a streamlined way to quote, bill, and support customers at scale. Their teams were stuck in manual processes, disconnected systems, and error-prone workflows that slowed down deals and reduced visibility across the business. Blackmore modernized their entire sales and service operation - integrating Salesforce with key financial and tax platforms to create a single, automated engine built for efficiency and speed. Technology Industr
Blackmore
Oct 1, 20252 min read
How a Growing EdTech Company Transformed Lead Management, Service, and Marketing With Salesforce
Modern education software companies depend on fast response times, clean data, and coordinated handoffs between sales, service, and marketing. This client came to us with fragmented systems, manual processes, and no clear visibility across the customer lifecycle. Blackmore rebuilt their entire operational flow on Salesforce - turning disconnected steps into a unified, automated engine for growth. Education Industry: Education / Software Products Used: Sales Cloud, Service Clo
Blackmore
Sep 1, 20252 min read
How a Medical Device Company Modernized Sales, Service, and Operations With a Fully Connected Salesforce Platform
A fast-growing medical device organization needed to replace outdated systems and streamline complex workflows involving insurance verification, billing, fulfillment, and field sales. Blackmore delivered a full digital transformation - migrating them from ACT to Salesforce and integrating every part of their customer and operational lifecycle into a single, intelligent platform. Healthcare & Life Sciences Industry: Medical Device / Healthcare Products Used: Sales Cloud, Ser
Blackmore
Aug 1, 20252 min read
How a Valve Manufacturer Connected Sales, Marketing, and Engineering With a Unified Salesforce Platform
A global valve and pump manufacturer needed better visibility into orders, customer activity, and engineering requests. Their teams were working from siloed systems that made it difficult to track opportunities, manage custom pump designs, or deliver personalized communication to customers. Blackmore modernized their sales and marketing stack, integrating Salesforce with critical manufacturing and engineering tools to create a fully connected, data-driven workflow. Manufactur
Blackmore
Jul 1, 20252 min read
How a Consumer Goods Company Unified Nine Brands Into a Single Customer View With Salesforce
A fast-growing personal care company operating multiple direct-to-consumer brands struggled with disconnected customer data, inconsistent marketing, and limited cross-brand visibility. Blackmore delivered a complete Salesforce transformation - unifying sales, marketing, and ecommerce data from nine separate websites into a single, intelligent platform powered by Sales Cloud, Marketing Cloud, and Data Cloud. Consumer Good Industry: Consumer Goods / Personal Care Products Used
Blackmore
Jun 1, 20252 min read
How a Hospitality Staffing Company Connected Sales, Marketing, and Operations Through Salesforce
A national hospitality staffing provider needed better visibility into hotel management contacts, contract workflows, and ongoing staffing orders across thousands of locations. Blackmore delivered a fully integrated Salesforce platform that unified data, automated contract processes, and strengthened communication with hotels and resort groups across the country. Hospitality Industry: Hospitality / Staffing Products Used: Sales Cloud, Marketing Cloud, Custom Development, Da
Blackmore
May 1, 20252 min read
How an Oil & Gas Company Transformed Asset Tracking and Field Operations With Salesforce
A growing oil & gas company needed a more reliable way to manage their equipment deployed across rigs nationwide. Manual spreadsheets, siloed systems, and limited field visibility made it difficult to track asset performance, schedule maintenance, and link equipment to rig locations. Blackmore delivered a purpose-built Salesforce solution that centralized asset tracking, connected sales and service workflows, and integrated with their ERP for full operational visibility. Oil
Blackmore
Apr 1, 20252 min read
CONTACT US
How can we help your business grow?
At Blackmore, we take pride in delivering Salesforce solutions tailored to the unique needs of every industry we serve. With deep expertise across Sales, Service, Field Operations, and complex integrations, our team brings years of hands-on experience that consistently earns the trust - and satisfaction - of our clients.
No matter your industry or business model, we’re ready to architect the right solution to help you streamline operations, improve visibility, and scale with confidence. Let’s build what your organization needs to thrive.
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