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Insights


How to Prioritize a Salesforce Backlog Without Getting Stuck
Salesforce backlogs grow faster than most teams can clear them. Use business value, risk, dependencies, and effort to decide what gets built now, what waits, and what should never be built.
Blackmore
Dec 1, 20242 min read


Where Salesforce Automation Actually Saves Time
Not every manual step deserves automation. Focus Salesforce automation on repetitive work, cross-team handoffs, data movement, and decisions with clear rules where the time savings compound.
Blackmore
Nov 1, 20242 min read


When to Bring in a Salesforce Consulting Partner
Some Salesforce work belongs with an internal team. Other work benefits from architecture, development, integration, or delivery experience that is difficult to maintain in-house. Here is how to tell the difference.
Blackmore
Oct 1, 20242 min read


What Salesforce Projects Actually Create Business Value?
The best Salesforce projects are not the ones with the most features. They remove friction, connect systems, improve decisions, and make important business processes easier to operate.
Blackmore
Sep 1, 20242 min read


Fix the Sales Process Before You Automate It in Salesforce
Salesforce automation can accelerate a good sales process or make a bad one move faster. Clean up the workflow first, then automate the parts that actually create leverage.
Blackmore
Aug 1, 20242 min read


Salesforce Sales Cloud Implementation: 7 Decisions to Make Before You Build
A strong Sales Cloud implementation starts with business decisions, not configuration. Make these seven calls early to avoid rework, bad data, and an org your sales team works around.
Blackmore
Jul 1, 20242 min read
Ready to Get More From Salesforce?
Whether you need to clear a backlog, improve your org, build new functionality, or hand off long-term Salesforce ownership, Blackmore can help.
Tell us what you’re working on and we’ll tell you where we’d start.
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